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European Public Mosaic (EPuM): Open Journal on Public Service: digital transformation
(Escola d'Administració Pública de Catalunya, 2017-09)
Digital transformation in the United Kingdom / Eddie Copeland -- Modernising the state through State Startups / Matti Schneider -- Flanders Radically Digital: the digital transformation of a regional government 2015–2020, a case ...
European Public Mosaic (EPuM): Open Journal on Public Service: citizen-oriented public services
(Escola d'Administració Pública de Catalunya, 2020-11)
Citizen service: how to finally arrive in the 21st century / Alberto Ortiz de Zárate -- Service design using citizens’ life events to provide more personalized digital services / Hans C. Arents -- Serving and informing citizens w...