Welfare servants?: child language brokers in welfare institutions

Abstract

How to handle communication with patients and service users who do not speak the majority language is an unresolved issue for most welfare state institutions in European countries. In this post we disseminate the results of our research “Language interpreting and brokering in Swedish public service institutions”, published in issue 71 of Revista de Llengua I Dret, Journal of Language and Law, which focus on the use of non-professional interpreting conducted by children and relatives in public service institutions.