dc.contributor.author | Ortiz de Zárate, Alberto | |
dc.contributor.author | Arents, Hans C. | |
dc.contributor.author | Graells i Costa, Jordi | |
dc.contributor.author | Mohr Balle, Nicolai | |
dc.contributor.author | Neves, Ana | |
dc.contributor.author | Osimo, David | |
dc.date.accessioned | 2024-06-27T09:53:58Z | |
dc.date.available | 2024-06-27T09:53:58Z | |
dc.date.issued | 2020-11 | |
dc.identifier.citation | Ortiz de Zárate, Alberto, Arents, Hans C., Graells i Costa, Jordi, Mohr Balle, Nicolai, Neves, Ana i Osimo, David. (2020). Citizen-oriented public services [Monogràfic]. European Public Mosaic (EPuM): Open Journal on Public Service, 12. https://doi.org/10.2436/20.8030.08.12 | ca |
dc.identifier.issn | 2565-0378 | ca |
dc.identifier.uri | https://hdl.handle.net/20.500.14227/1554 | |
dc.description | Monogràfic dedicat a "citizen-oriented public services" o serveis públics orientats al ciutadà. | ca |
dc.description.abstract | Citizen service: how to finally arrive in the 21st century / Alberto Ortiz de Zárate -- Service design using citizens’ life events to provide more personalized digital services / Hans C. Arents -- Serving and informing citizens without forgetting that’s what we are / Jordi Graells i Costa -- The journey of the Faroe Islands towards an e-society / Nicolai Mohr Balle -- Embracing the opportunities for using technology in civic engagement and participation / Ana Neves -- Interview with David Osimo / David Osimo. | ca |
dc.format.extent | 87 p. | ca |
dc.language.iso | eng | ca |
dc.publisher | Escola d'Administració Pública de Catalunya | ca |
dc.relation.ispartofseries | EPuM;12 | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | ca |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject.other | Administració pública | ca |
dc.subject.other | Unió Europea, Països de la | ca |
dc.subject.other | Serveis públics | ca |
dc.subject.other | Ciutadania | ca |
dc.title | European Public Mosaic (EPuM): Open Journal on Public Service: citizen-oriented public services | ca |
dc.type | info:eu-repo/semantics/article | ca |
dc.rights.accessLevel | info:eu-repo/semantics/openAccess | |
dc.embargo.terms | cap | ca |
dc.subject.udc | 070 | ca |
dc.subject.udc | 35 | ca |
dc.identifier.doi | https://doi.org/10.2436/20.8030.08.12 | ca |
dc.description.version | info:eu-repo/semantics/publishedVersion | ca |