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European Public Mosaic (EPuM): Open Journal on Public Service: citizen-oriented public services

Author: Ortiz de Zárate, Alberto; Arents, Hans C.; Graells i Costa, Jordi; Mohr Balle, Nicolai; Neves, Ana; Osimo, David
Publication date: 2020-11
URI: https://hdl.handle.net/20.500.14227/1554

 
Resum
Conté: Citizen service: how to finally arrive in the 21st century / Alberto Ortiz de Zárate -- Service design using citizens’ life events to provide more personalized digital services / Hans C. Arents -- Serving and informing citizens without forgetting that’s what we are / Jordi Graells i Costa -- The journey of the Faroe Islands towards an e-society / Nicolai Mohr Balle -- Embracing the opportunities for using technology in civic engagement and participation / Ana Neves -- Interview with David Osimo / David Osimo.
Language
English
Extension
87 p.
Document Type
Article
Document version
Published version
DOI
https://doi.org/10.2436/20.8030.08.12
ISSN
2565-0378
Note
Monogràfic dedicat a "citizen-oriented public services" o serveis públics orientats al ciutadà.
Publisher
Escola d'Administració Pública de Catalunya
Subject (CDU)
070 - Newspapers. The Press. Journalism
35 - Public administration. Government. Military affairs
License
Attribution-NonCommercial-NoDerivatives 4.0 International
Attribution-NonCommercial-NoDerivatives 4.0 International
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EPUM_12.pdf

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Collection
EPuM; 12
Subject (LEMAC)
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Recommended citation

Ortiz de Zárate, Alberto, Arents, Hans C., Graells i Costa, Jordi, Mohr Balle, Nicolai, Neves, Ana i Osimo, David. (2020). Citizen-oriented public services [Monogràfic]. European Public Mosaic (EPuM): Open Journal on Public Service, 12. https://doi.org/10.2436/20.8030.08.12
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