European Public Mosaic (EPuM): Open Journal on Public Service: citizen-oriented public services
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Author
Ortiz de Zárate, Alberto
Arents, Hans C.
Graells i Costa, Jordi
Mohr Balle, Nicolai
Neves, Ana
Osimo, David
Publication date
2020-11ISSN
2565-0378
Abstract
Citizen service: how to finally arrive in the 21st century / Alberto Ortiz de Zárate -- Service design using citizens’ life events to provide more personalized digital services / Hans C. Arents -- Serving and informing citizens without forgetting that’s what we are / Jordi Graells i Costa -- The journey of the Faroe Islands towards an e-society / Nicolai Mohr Balle -- Embracing the opportunities for using technology in civic engagement and participation / Ana Neves -- Interview with David Osimo / David Osimo.
Document Type
Article
Document version
Published version
Language
English
Subject (CDU)
070 - Newspapers. The Press. Journalism
35 - Public administration. Government. Military affairs
Keywords
Administració pública
Unió Europea, Països de la
Serveis públics
Ciutadania
Pages
87 p.
Publisher
Escola d'Administració Pública de Catalunya
Collection
EPuM;12
Citation
Ortiz de Zárate, Alberto, Arents, Hans C., Graells i Costa, Jordi, Mohr Balle, Nicolai, Neves, Ana i Osimo, David. (2020). Citizen-oriented public services [Monogràfic]. European Public Mosaic (EPuM): Open Journal on Public Service, 12. https://doi.org/10.2436/20.8030.08.12
Note
Monogràfic dedicat a "citizen-oriented public services" o serveis públics orientats al ciutadà.
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Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by-nc-nd/4.0/
