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dc.contributor.authorOrtiz de Zárate, Alberto
dc.contributor.authorArents, Hans C.
dc.contributor.authorGraells i Costa, Jordi
dc.contributor.authorMohr Balle, Nicolai
dc.contributor.authorNeves, Ana
dc.contributor.authorOsimo, David
dc.date.accessioned2024-06-27T09:53:58Z
dc.date.available2024-06-27T09:53:58Z
dc.date.issued2020-11
dc.identifier.citationOrtiz de Zárate, Alberto, Arents, Hans C., Graells i Costa, Jordi, Mohr Balle, Nicolai, Neves, Ana i Osimo, David. (2020). Citizen-oriented public services [Monogràfic]. European Public Mosaic (EPuM): Open Journal on Public Service, 12. https://doi.org/10.2436/20.8030.08.12ca
dc.identifier.issn2565-0378ca
dc.identifier.urihttps://hdl.handle.net/20.500.14227/1554
dc.descriptionMonogràfic dedicat a "citizen-oriented public services" o serveis públics orientats al ciutadà.ca
dc.description.abstractCitizen service: how to finally arrive in the 21st century / Alberto Ortiz de Zárate -- Service design using citizens’ life events to provide more personalized digital services / Hans C. Arents -- Serving and informing citizens without forgetting that’s what we are / Jordi Graells i Costa -- The journey of the Faroe Islands towards an e-society / Nicolai Mohr Balle -- Embracing the opportunities for using technology in civic engagement and participation / Ana Neves -- Interview with David Osimo / David Osimo.ca
dc.format.extent87 p.ca
dc.language.isoengca
dc.publisherEscola d'Administració Pública de Catalunyaca
dc.relation.ispartofseriesEPuM;12
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internationalca
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subject.otherAdministració públicaca
dc.subject.otherUnió Europea, Països de laca
dc.subject.otherServeis públicsca
dc.subject.otherCiutadaniaca
dc.titleEuropean Public Mosaic (EPuM): Open Journal on Public Service: citizen-oriented public servicesca
dc.typeinfo:eu-repo/semantics/articleca
dc.rights.accessLevelinfo:eu-repo/semantics/openAccess
dc.embargo.termscapca
dc.subject.udc070ca
dc.subject.udc35ca
dc.identifier.doihttps://doi.org/10.2436/20.8030.08.12ca
dc.description.versioninfo:eu-repo/semantics/publishedVersionca


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Attribution-NonCommercial-NoDerivatives 4.0 International
Excepto si se señala otra cosa, la licencia del ítem se describe como http://creativecommons.org/licenses/by-nc-nd/4.0/
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